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Refund and Cancellation

Order Cancellation and defect return:

Order once placed cannot be canceled. In special cases, the user can mail to before the book is shipped. Our executives will take the final decision on cancellation.

Booklane will only accept return request in one condition that the book was damaged when received. The user will have 48 hours to raise a return request.

Booklane team will inspect the book and then confirm the refund.

Refund will be processed in 5 to 7 days.

Buyback Policy:

Buyback is only for books sold on booklane platform.

The book should be in good condition i.e. it should be in the state to be resold as a ‘used book’.

No pages should be missing.

No markings should be made.No old edition will be covered under buyback.Booklane holds the right to accept or reject any buyback request.

Buyback: Booklane currently will give 70% cash back in form of store credit or 60% cash back in form of INR to the user account. The user can choose any of the above 2 options.

Booklane reserves the right to change this cashback % anytime without prior notice.

The buyback % will be calculated on the checkout cost i.e. the cost after the platform discount.The buyback will be processed in 4 to 6 working days after the approval of buyback.